White Glove Delivery

Discount Direct Delivery Service

White Glove Delivery

From careful handling to room-of-choice placement, our White Glove Delivery service is designed to make receiving your new furniture simple, smooth, and stress-free.

What’s Included?

White Glove Delivery includes transporting your items, unpacking, assembly of purchased furniture, placement in the room of your choice, and removal of packing materials. Note: We do NOT install appliances. 

Room-of-choice furniture placement
Unpacking and assembly of purchased items
Removal and disposal of packing materials
Up to 3 outdoor flights and 2 indoor flights of stairs

Delivery Pricing

Purchases $999 & under$99
$1,000 – $1,499$149
$1,500 & over$299

Delivery Area

We deliver within a 30-mile radius of the store location or warehouse.

After Purchase

Personalized Delivery Scheduling

After your purchase is completed, a member of our team will personally contact you to schedule a delivery day that works best for your schedule.

Unlike many large retailers, Discount Direct uses our own trucking company and professional delivery team, allowing us to provide a more personalized, reliable, and flexible delivery experience from start to finish.

Delivery Window: Customers will be contacted 24 hours before their scheduled delivery day with a 3-hour delivery window. Deliveries must be confirmed or the delivery will not take place.

Before Your Delivery

  • Please measure all furniture, doorways, hallways, stairways, elevators, and entryways before scheduling delivery.
  • All areas must be cleared and prepared before the delivery team arrives.
  • If the area is not prepared, furniture may be placed in the closest available space.
  • If furniture does not fit or the customer is not home, the delivery fee will not be refunded.

Delivery Service Guidelines

  • All damages must be noted at the time of delivery.
  • White Glove Delivery includes setup and removal of packaging from delivered furniture.
  • Please ensure all pathways, doorways, hallways, stairways, and designated furniture areas are clear prior to delivery.
  • If the delivery area is not prepared, furniture may be placed in the nearest safe and accessible location.
  • Customers not home during the scheduled delivery window will be rescheduled and charged an $80 redelivery fee.
Back Orders: Back order timelines are estimates only and are based on information provided by vendors. Discount Direct is not responsible for vendor or distributor delays that are outside of our control.